Staff mode Your activity isn't tracked and won't attach to client leads.

You saw the operator’s screen. This is the one in the guest’s hand.

The Pine App

The stay that keeps earning.

The booking is where most stays stop making money. The Pine App is the other side of Innkeeper: guests unlock the door, run the cabin, shop, and earn Evergreen status that brings them back. Every order lands on the operator’s screen.

Build & Price See a stay unfold
9:41
Pine
A

Good evening, Alex

Evergreen · 240 pts
Your stay

The Studio at Birch Hollow

Night 2 of 3 · Checkout Sun 11:00 AM
Unlock 68°F
The Cabin Shop
The sun is setting, how about a campfire?
Firewood bundle
Seasoned hardwood, kindling included
$12$10 Evergreen
+
S'mores kit
Serves 4, roasting sticks included
$18$15 Evergreen
+
Twinkie
For roasting. Yes, just try it
$3$2 Evergreen
+
Sunset 9:21 Fire ring open Quiet 10 PM

One system, two screens

The other side of Innkeeper.

The same platform that runs the property for the operator hands the guest a phone to run their stay. What the guest taps, the operator sees. What the guest buys, the operator fulfills.

The guest taps
  • Unlock the front door
  • Open the shared Bath Pod
  • Set the cabin to 70° before dinner
  • Send firewood to the porch
  • Add a s’mores kit at the Evergreen price
  • Order a Twinkie at 9 PM, because why not
  • Redeem points for a late checkout
  • Extend the stay one more night
  • Message the property, no phone number to hunt for
The operator sees
  • Every unlock logged to the stay, door by door
  • Shared spaces tracked per guest, not per key
  • Climate on the record, setback when the space sits empty
  • Porch drop queued for housekeeping, nothing to transcribe
  • Upsell revenue posted to the stay in real time
  • A $3 sale that took zero staff time
  • The turnover window moves itself, no phone call
  • A night added with no OTA commission
  • One inbox, threaded to the reservation
See the Innkeeper side

A stay, the way it sells itself

The stay is the storefront.

From the same phone that opens the door, the guest runs the cabin, shops it, has firewood waiting when they get back, and earns status that brings them back. Swipe through it.

Access

Their phone is the key.

No lockbox, no front desk, no code to text. A hold on the glass opens the door, logged to the stay. The moment they are in, they are in the app too, one tap from everything else the property offers.

9:41
The Studio
Front door · Locked
Pine mark Hold to unlock
Works from the driveway. No wifi needed, your space stays connected through the Pine base station.
Front doorLocked · 4:12 PM
Bath PodLocked · 3:48 PM
Gear lockerLocked · Yesterday
Activity
Unlocked by youToday · 8:04 AM
Auto-lockedYesterday · 11:02 PM
Unlocked by youYesterday · 9:15 PM
Comfort

Run the cabin from the trail.

Set the temperature from the trailhead, or warm the cabin before the hike back at dusk. The connected thermostat that ships in every Pine space, now in the guest’s hand. It is the guest’s side of the same hardware the operator monitors.

See the hardware
9:41
Climate
68°F
Heating to 70°
− +
Heat Cool Fan Auto
Warm to 70° by 7:30 AMSo the floor's not cold when you wake up
Edit
Easy on energy while you're outSets back gently when the space is empty
On
42%
Inside humidity
61°F
Outside now
The Cabin Shop

A shop in every cabin.

Firewood before dusk, a s’mores kit for the fire, coffee for the morning, a blanket to take home. Curated by the operator, priced with Evergreen member pricing, delivered to the porch.

9:41
Pine
A

The Cabin Shop

Delivered to your porch, charged to your stay

TonightPantry GearYour stay
Evergreen deal
Campfire night bundle
$30$24 · firewood + s'mores
Add
Firewood bundle
Seasoned hardwood, kindling included
$12$10 Evergreen
+
S'mores kit
Serves 4, roasting sticks included
$18$15 Evergreen
+
Pour-over kit
Local roast, filters, two mugs
$9$8 Evergreen
+
Pine
Pine camp blanket
Wool blend, take it home
$64$58 Evergreen
+
Late checkout · 1:00 PM
Instant confirmation
$25Free · 300 pts
+
2 items · $30
Porch drop before 7 PM
Checkout
Delivery

There before you get back.

Every order becomes a live tracker, from ordered to on its way to dropped on the porch. Order firewood from the firepit or coffee from the trail, and it is waiting when you get back. Innkeeper routes it to whoever is on shift.

9:41
Order BH-0031
On its way

Firewood delivery

Arriving around 6:45 PM
Ordered 6:04 PM
Ordered6:04 PM
Packed6:12 PM
On its wayNow
Porch~6:45 PM
Firewood bundle · $10S'mores kit is already stocked in your cabin
No knock. It just appears.You'll get a ping when it lands, plus 25 pts
Message Birch Hollow
Evergreen

A reason to come back.

Points on every night and every purchase unlock member pricing, firewood on arrival, and free late checkouts. Status travels across every property running Pine, so a guest’s first stay makes the next one more likely.

9:41
Your status
Pine 240 pts
Evergreen
Alex Carter
Guest since 2025 · 11 nights
60 pts to a free late checkout
Earn 1 pt per $1 in the shop and 50 pts per night
Evergreen perks
Evergreen pricing in the shopEvergreen prices on every item
Firewood on arrivalOne bundle at the door, every stay
Late checkout with pointsRedeem 300 pts, subject to availability
Early access to new SpacesBook new models before public release
Your status and points travel with you across every property running Pine.

Back on the operator’s screen

Every tap becomes a task.

The guest never sees the machinery. Behind the scenes, each order and access event lands in Innkeeper next to the turnover and the tank levels, assigned, timed, and logged to the stay. No second inbox, no separate point of sale.

How Innkeeper runs the property

Why it earns

A booking is one sale. A stay is many.

01

Revenue after the booking

Most of a guest’s spending on a trip happens outside the reservation. The Cabin Shop and stay upgrades capture the provisions and add-ons that usually go to someone else.

02

Loyalty that compounds

Evergreen points and member pricing turn one stay into repeat stays, and status travels across every property running Pine, so guests come back to the brand, not just the cabin.

03

No new system, no warehouse

Orders land in Innkeeper beside the turnover and the tanks, and take-home items ship from the brand. The property earns on the sale without a second point of sale or a stockroom.

Pine does not publish revenue figures or projections. What a stay earns depends on the property, its guests, and its local partners.

Good to know

What operators ask about the Pine App.

Does the guest have to download an app?
No. The Pine App is designed to open from a link the moment a stay is confirmed, with no app store install and no account to create. Low friction is the point: the easier it is to open, the more of the stay it can carry.
How is this different from Innkeeper?
Innkeeper is the operator’s side and the Pine App is the guest’s side of the same system. The guest unlocks the door, runs the cabin, shops, and earns status from their phone. Every order and access event flows straight into Innkeeper, where the operator sees it and fulfills it. One system, two screens.
What can a guest actually control and buy?
The guest unlocks the door and sets the connected thermostat from their phone, then shops The Cabin Shop: provisions delivered to the porch such as firewood, a s’mores kit, and local coffee, stay upgrades like a late checkout, and take-home items such as the camp blanket. Members see Evergreen pricing on every item.
What is Evergreen?
Evergreen is the loyalty layer. Guests earn points on every night and every purchase, which unlock member pricing, perks like firewood on arrival and free late checkouts, and early access to new Spaces. Status and points travel with the guest across every property running Pine, so a first stay makes the next one more likely.
Who fulfills the orders?
Provisions and stay upgrades route to the operator through Innkeeper, alongside the turnover and access workflow, and drop to the porch. Take-home items are designed to ship directly from the brand, so there is nothing to stock or pack. The Pine App is built to be a revenue layer, not a warehouse.
Is the Pine App available today?
The commerce platform and the Innkeeper side run on our own property, and the Pine App is the next layer we are bringing online rather than a live public app. The screens here are the designed experience, illustrative rather than a shipping product claim.
That is the whole system

The network, the operator’s screen, and the guest’s.

A Pine space arrives connected, Innkeeper runs it, and the Pine App makes it earn. Price a property and see how the spaces, the technology, and the revenue come together.

Build & Price Back to the network