How Technology Shapes the Pine Experience
Pine’s technology is designed to disappear into the background while quietly elevating every part of the guest experience. From booking to checkout, our platform connects cabins, guests, and on-site operations into a single, seamless system that feels modern, intuitive, and effortless.
This isn’t hospitality software sold to operators. It’s technology we own, operate, and use to deliver a consistent Pine experience across every Outpost and micro-resort.
Discover And Book In One Place
Pine makes it easy for guests to find, book, and return to Pine properties through a single, intuitive experience.
Browse Pine Locations
Guests can explore a curated list of Pine micro-resorts and Outposts, with real-time availability and transparent pricing.
Instant Booking
Stays are booked directly in the Pine app, eliminating third-party friction and simplifying the reservation process.
Guest Accounts And Rewards
Guests can create an account, track stays, and earn rewards for future bookings.
Early Check-In And Late Checkout
Guests can upgrade their stay for added flexibility and convenience.
Pre-Arrival Add-Ons
Items like s’mores kits, local goods, or bundled offers can be purchased in advance.
Frictionless Upsells
All upgrades & urchases are handled digitally through the app without burdening on-site staff.
Hardware Integrations
Digital Door Access
App-Controlled Climate
Wi-Fi Access, reimagined for scale
The In-Cabin Shopping Experience
Pine turns each cabin into an interactive, place-based marketplace that guests can explore visually and intuitively, without shelves, checkout lines, or traditional retail clutter.
Rather than browsing a static list, guests simply open the Pine app and tap “Shop.” The camera activates, and guests can move their phone around the cabin to see what is available for purchase in real time through an augmented reality interface.
Shop The Room In Real Time
Guests explore what is for sale by scanning the cabin with their phone, revealing items through an augmented reality overlay that shows exactly what can be purchased and where it is located.
Instant, Frictionless Purchases
Guests tap an item in the AR view, confirm the purchase, and take it with them immediately, with no checkout, no cash handling, and no waiting.
Local And Curated Goods
Pine works with regional roasters, makers, farms, and artists to stock cabins with destination-specific goods, from local coffee and chocolates to handmade artwork and décor.
A More Immersive Guest Experience
Instead of a generic minibar or gift shelf, guests discover products naturally as part of their stay, creating a more interactive and memorable connection to the destination.
A New Revenue Layer For Properties
Every AR-enabled purchase generates incremental revenue without adding retail staff, storage rooms, or visual clutter to the cabin design.
Support, Checkout, And Guest Continuity
Pine manages the entire guest lifecycle digitally, ensuring issues are resolved quickly, stays conclude cleanly, and relationships extend beyond a single visit.
In-App Support And Issue Reporting
Guests can submit support requests directly through the Pine app, allowing problems to be addressed quickly without phone calls, front desk visits, or confusion
Centralized Guest Communication
All guest messages, requests, and resolutions are tracked in one system, improving response times and maintaining a consistent experience across every property.
Digital Checkout
Guests complete checkout entirely through the app with no paperwork or manual steps, making departures just as seamless as arrivals.
Ongoing Guest Engagement
Pine maintains a direct relationship with guests after their stay through booking history, rewards, and personalized offers, driving repeat visits across Pine properties.